How do matching gifts get submitted and verified by myself (the donor), charity: water, and my employer?

The matching gift submission process is easy but it does involve a few steps:

  1. As the donor, kick off the process and submit a matching gift request to your employer

    Use the search bar on our matching gifts page to find the name of your employer. If your company has a matching gifts program, you’ll see instructions on how your employer requires the request to be submitted.

    Typically, this is done electronically through an online portal that your employer has set up. Using your employer’s portal, you’ll fill out basic information such as your name, employee ID, the name of the organization you donated to (charity: water), and the desired match amount. Other times, it’s a paper form that you’ll fill out with similar information.

  2. Provide verification that you made a donation

    Many matching gift programs require the donor to submit proof of their donation. If your employer requires proof of donation please follow the steps below to obtain your charity: water donation verification.

    When you donate to charity: water, we immediately send you an email confirmation of your donation. Save this email as a PDF; it should suffice as proof of your donation.

    You can search your inbox for emails from “” and the keywords “your donation is tax deductible”. If you have any questions or your employer is requesting additional verification, please reach out to our Supporter Experience team at

  3. Your employer or company issues the matching gift check

    Each company has its own timeline, but once you have indicated that you made a donation and a charity: water team member has verified the donation, it’s only a matter of time before your company issues a matching donation.

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