How can I cancel my monthly donation?

You can cancel your monthly donation by following the steps below:

  1. If you have already set up your account, you can log in here: https://donate.charitywater.org/account/login
  2. If not, you can register your account here: https://my.charitywater.org/account/password/reset (Hint: your account is associated with the email you used when signing up. If you’re signed up via PayPal it may be the first email you used when signing up for PayPal) 
  3. Once you’re signed in, hover over the profile icon and select “My Account” 
  4. Click on the “Settings” tab which is located to the right of “Account Dashboard” 
  5. Scroll down the page to the section labeled “Manage Gift”, select “More Actions” 
  6. On the drop down menu, select “Cancel”

If you're having any trouble, feel free to give us a call at 646-688-2323 and we'd be happy to take care of it for you. 



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