charity: water works on a quarterly basis throughout the year. We commit to funding a certain number of water project grants per quarter (this is where your campaigns are used!). In order to get your money to those grants in a timely and consistent manner, we commit to campaign end dates that have definitive stops. Specific end dates help our finance team plan accordingly. Please also note that we function on Eastern Standard Time and all campaigns are set to close during EST hours.
If you think your campaign was shut down too early because of our quarterly system, we recommend opening a new campaign and linking to your previous one so your friends and family can see how much progress you've made!