How can I change my email preferences?

We hate to see you go but you can absolutely update this directly from any of our emails or in your profile settings. 

Unsubscribe via Email:

  1. At the end of each email, there is an option that says "Unsubscribe".
  2. Once selected, you will be brought to a charity: water page that allows you to choose the types of email communications that you'd like to receive from us. If you'd like to receive absolutely no communication, please make sure that all options are shown as a grey "OFF" or select “unsubscribe from all” at the bottom left of the page.  

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Unsubscribe from my: charity water account:

  1. Log in to your mycharity: water account.  
  2. Select the "Account Settings" option located in the drop down under the My Profile menu.
  3. Select the "Change" option that's underneath the "Notification Preferences" section. 
  4. Once selected, you will be brought to a charity: water page that allows you to choose the types of email communications that you'd like to receive from us. If you'd like to receive absolutely no communication, please make sure that all options are shown as a grey "OFF" or select “unsubscribe from all” at the bottom left of the page.  
  5. Select "Save changes" and you're all set! 

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**Please note that this does not apply to transactional emails that are sent such as a donation confirmation or tax receipt.

 

 

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