Happens to the best of us! Go ahead to our sign-in page here, then click 'Forgot password?' Enter the email you used to make your initial donation and you should receive a reset password link within a few minutes.
If you don't receive the email right away, be sure to check your spam or junk folder in case the email was filtered from your inbox.
Need additional assistance? Reach out to us at team@charitywater.org, and we'll be happy to send you a reset password link directly.